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SaunaPlanet

Contact

Write to us. Below is where to send what — some things are quicker without e-mail.

Draft — needs legal review before publication. Passages in square brackets are waiting for data or confirmation.

1. Contact address

E-mail: [ADRES E-MAIL KONTAKTOWY]

The service is operated by [NAZWA ADMINISTRATORA], [ADRES SIEDZIBY], tax ID (NIP) [NIP], REGON [REGON].

Never put a password or an active profile-claim link in a message. A short description, the address of the page and a screenshot help.

2. What you are writing about

  • A mistake in facility data (address, hours, price): open the facility page and choose “Report incorrect information” at the bottom of the information card — it goes straight to moderation. Start from the list of facilities.
  • A facility is missing on the map: add it; after moderation it appears publicly.
  • Deleting your account or data, downloading your data: write to us or use the “Your data” section in account settings. We handle this manually for now. More: Privacy policy.
  • A question about personal data: [ADRES E-MAIL DO SPRAW DANYCH OSOBOWYCH].
  • Cooperation for facilities and sauna masters: read the guide for sauna masters, and for cooperation write to us.
  • Content that breaks the law or the terms: report it and give the page address. The rules are in the Terms.
  • Questions about how the service works: see Help.